Measuring and Reporting Our Impact: 2025 Impact Report

We’re proud to announce the release of our 2025 Impact Report, a benchmark representing five years of measuring, tracking, and sharing our Environmental, Social, and Governance (ESG) performance.

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Commitment to Transparency

In 2021 we set ourselves a clear goal – to openly measure and communicate our sustainability efforts with our team, clients, suppliers, and the broader industry. Since then, transparency has remained at the core of everything we do.

Over the past five years, we’ve strengthened our approach through our EcoVadis and B Corp journeys. These frameworks have helped us better understand best practices, set meaningful targets, and hold ourselves accountable through consistent reporting. We believe that setting clear goals, and backing them with data, is essential to driving responsible change in the packaging industry.

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A Year of Milestones and Momentum

2025 was a year of achievement and change for our team.

One of our proudest accomplishments was achieving B Corp Certification in July. The rigorous audit process pushed us to reflect, improve, and strengthen accountability across every part of our business. Joining this global community of purpose-driven organisations reinforces our commitment to balancing profit with purpose, delivering value to our clients through innovation, responsible sourcing, and transparent supply chains.

We also maintained our position in the top 1% of companies globally assessed by EcoVadis, earning a Platinum Rating. This recognition reflects strong performance across Environment, Labour & Human Rights, and Ethics, and highlights the systems and practices embedded throughout our operations.

Investing in Our Future

The second half of the year marked another important change, the relocation of our Sydney office after a decade in our previous space. This move presented an opportunity to reimagine our workspace to improve energy efficiency, waste management, IT systems, and ergonomics. As our team continue to settle into our new space, we look forward to measuring the outcomes these improvements will deliver in the year ahead.

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Progress Worth Celebrating

Each year we work towards a range of goals and targets across our environmental, social and governance pillars. In 2025, we made some meaningful strides:

  • 60% of our paper and board packaging included recycled content, a target we achieved for the first time in 2025.
  • 98% of our packaging was recyclable or reusable, our highest performance to date.
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Challenges That Drive Us Forward

Not every goal was met, but each challenge has provided valuable insight.

Our ambition to phase out virgin polyester textiles in favour of recycled alternatives faced setbacks. In 2025, smaller order volumes of textile products made it difficult to meet minimum requirements for certified recycled materials. In response, we’re working closely with suppliers to improve feasibility for smaller runs and have extended this target to December 2030.

Similarly, our goal to reach 30% recycled content in plastic packaging proved challenging due to cost and performance considerations impacting adoption. While progress has been slower than anticipated, we remain committed to advancing solutions in this area.

Looking Ahead

Our annual Impact Report is more than a snapshot of our performance, it’s a roadmap for the future. It reflects how far we’ve come, while guiding where we’re going next.

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At its core, our work is about creating lasting, responsible change. And while we’re proud of the progress we’ve made, we know there’s more to do.

Read our 2025 Impact Report to explore our full results and ambitions for the future.

We welcome your questions, feedback, and conversation as we continue this journey together.